We love hearing from you. Clicking the “Chat” link at the bottom of your main screen, makes it possible to chat with a New Jersey Baskets Associate. This service is available from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week.

CALL US: +1 (888) 887-4306

New Jersey Baskets Customer Service will be able to assist with questions related to purchases made on provided you have an order number.


You may email a New Jersey Baskets customer service representative 24 hours a day, 7 days a week. Emails will be responded to within 1-2 hours during business hours.

New Corporate Orders
New Residential Orders
General Enquiries
Address or Order Changes
Accounting/Billing Issues
Delivery Status/Issues
or check out our Order Status Checker App.
Damaged/Missing Gifts or Products
Product Quality Issues
Refunds or Credits
Other Customer Service Issues